Terms & Conditions
1. Agreement
By accessing or using Connected Push's bulk messaging services (including SMS, WhatsApp, and RCS), you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, you must cease using the services immediately and discontinue registration.
2. Eligibility
You must be of legal age and have the authority to enter into a binding agreement with Connected Push. If you are acting on behalf of an organisation, you confirm you have the necessary permissions.
3. Service Usage and Compliance Lawful Use:
All messages and content sent via our services must comply with applicable local laws, industry codes of conduct, and anti-spam regulations (such as the CAN-SPAM Act, GDPR, and any specific telecom laws in your country). Prohibited Activities: You must not use our platform to send unlawful, abusive, harassing, fraudulent, or obscene content, nor to harass or threaten any individual or group. Opt-In and Opt-Out: All recipients must have given proper consent (opt-in) to receive your messages, and you must provide a clear and simple opt-out method in every messaging campaign. Content Responsibility: You are solely responsible for the content, accuracy, and lawfulness of the messages you send.
4. Account Registration and Security
You must register with accurate, current information and maintain the security of your account credentials. You are responsible for all activities under your account.
5. Service Availability and Backups
While Connected Push endeavors to provide uninterrupted, reliable service with multi-layered backups, we do not guarantee error-free delivery or uptime due to factors beyond our control, including network failures and third-party dependencies.
6. Fees, Payments, and Refunds Fees
for services are as agreed in your purchase or subscription plan. Any advance payments are non-refundable except where specified. Refunds, if applicable, will be processed according to our policy and may exclude usage already incurred.
7. Suspension and Termination
Connected Push reserves the right to suspend or terminate your access without notice if you violate these terms, the law, or any policy, or if required by regulatory authorities. Users may also terminate their accounts in accordance with our procedures.
8. Data Privacy and Security
By using our services, you agree to our Privacy Policy. We strive to safeguard your data, but you are responsible for obtaining and maintaining all necessary consents from message recipients.
9. User Indemnification
You agree to indemnify and hold harmless Connected Push, its affiliates, and personnel from any claim, liability, or legal cost arising from your breach of these terms or misuse of the service.
10. Limitation of Liability
Connected Push is not liable for direct, indirect, incidental, or consequential damages arising from service interruptions, message failures, loss of data, or unauthorized use of your account, except in cases of gross negligence or willful misconduct.
11. Changes to Terms
Connected Push may modify these terms at any time. Continued use of the services after changes are posted constitutes your acceptance of the new terms. 1
2. Governing Law
These terms are governed in accordance with the laws of [Your Country/State]. Any disputes shall be settled in the competent courts of [Your Jurisdiction]. This template should ensure your service is transparent with users and compliant with industry standards. For best results, always customise legal documents to your business’s specific use cases and jurisdiction.